Return and Refund Policy

The following returns policy applies to all items sold on ePianist.

If you are not fully satisfied with your purchase, ask for a refund within 14 days of purchase. It’s easy! You may return it with your original purchase receipt or gift receipt. We will happily exchange the item or refund your full purchase price.

An item not marked as non-returnable on the product detail page is eligible for return within the applicable return window if it fulfills one or more of the following conditions:

– Was in a damaged condition at the time of delivery

– Has one or more parts or accessories missing

– Does not match with what was ordered